Refund policy

Return & Refund Policy

Your Satisfaction Matters to Us ❤️

We carefully pack and dispatch every order. Since our products are sold with care, we do not accept returns or exchanges for change of mind, personal preference or incorrect product selection.

However, we understand that products may occasionally be damaged during transit or an incorrect product may be delivered. In such cases, we are happy to review the issue and take the necessary action.

When Can You Contact Us?

We will consider requests only in the following situations:

  • 📦 Product received in damaged condition

  • ❌ Defective product received

  • 🔄 Wrong product delivered

  • 📋 Product received does not match the confirmed order

Important: Unboxing Video Required 🎥

If you receive a damaged, defective or incorrect product, please record a complete unboxing video while opening the package.

The video should clearly show:

  • The unopened package

  • Shipping label/details

  • The complete opening process

  • The product and the damage/issue clearly

Please send the unboxing video to us on WhatsApp as soon as possible.

Without an unboxing video, return/replacement requests may not be considered.

Return & Replacement Process

  1. Contact us through WhatsApp.

  2. Share your order details and unboxing video.

  3. Our team will review the issue.

  4. Based on the verification, the required action will be taken.

  5. If approved, we may arrange a replacement or other suitable resolution.

Refunds

Refunds, wherever applicable, will be processed only after our team verifies and approves the issue. The refund method and processing time may vary depending on the payment method and circumstances.

Customer Support

Office Hours:
Monday to Sunday
10:00 AM – 7:00 PM

📞 WhatsApp: +91 95000 55332
📧 Email: support@Saishe@gmail.com

💬 For urgent queries, WhatsApp is the fastest way to reach us.